I too was told not to believe everything I read on the internet.
Trouble is, symptoms are often described in text and not very clearly, which is a stark contrast to taking the vehicle to someone and seeing, hearing and feeling the problem for yourself. The lack of information is something that we've seen, and attempted to address, on numerous occasions in the past.
The difference (in my mind) is passion. A service droid is usually there for a paycheck and is quite possibly thinking more about what pick-up line he's going to try on the barmaid after work.
I'm not here on the forum for a buck, so my entire approach to dealing with the car, and issues surrounding the car, has become more a thing of the heart. It means that I remember symptoms reported by others, I make connections with what someone MIGHT mean with what's been reported in here before. And, more importantly, my entire focus on this is specifically Navara.
I don't believe for an instant that I'm alone, but I can truly only speak for myself. I think this attitude - and passion - is what makes the difference. It's the mechanism by which we can diagnose issues with a car by reading just a few lines of text describing the symptoms.
So the dealers MIGHT think it's perfectly acceptable to decry the results we get here, but when we're consistently ahead of the game, I have to wonder sometimes if more dealers shouldn't get in here and get a glimpse of how things are dealt with here.
It might make them think twice about bagging the abundant wealth of collective experience that abounds in the people that frequent this place.