Anyone had dealings with these? Any feedback or thoughts?
Could it be simply unplugged prior to servicing to avoid warranty issues or can they still tell via onboard data logged?
Ebay linky
Re the warranty - this happened to me TODAY
had the chip and exhaust fitted yesterday, drove about 30 klms home, wife takes car out drives another 15 klm and engine warning light comes on - call roadside assist, they come out, diagnose and assure it is ok to drive home and take to Nissan next day
Take into Nissan today they finf blon fuse connecting glow plugs, hence the warning light
Nissan guy(young bloke) says "You have a chip in it"
Yes I say, had it fitted yesterday
Nissan guy says we have to charge for work done as we can't say that the chip didn't cause it
i say and you can't say the chip did either, asked if they wanted to unplug the chip to ascertain if in fact the chip is the problem and he says "IT IS HARD WIRED IN AND WE CAN'T DO THAT"
Got my neck hairs up straight away and I thought what fools am i dealing with here, the bloody thing IS NOT hard wired in, it is plug and play and I actually have to take him to the car to show him and the mechanic that supposedly diagnosed the problem
So i get on the phone and ring the fitter who in turn rings DP and their tech assures me that the chip is not on the same circuit as the glow plug fuse, tech in turn talks to Nissan boffin and I assume all is good
Wife goes in to pick up vehicle and is presented with $145 invoice (was never mentioned to me on the phone there were charges)
Guy still left in dealership reckons it is all too hard and tells wife to just take the vehicle after I calmly (yes) explained I was not paying as the problem is not connected to the DO Chip being installed
This saga will continue on Monday when I ring them to explain to me why there was a bill in the first place
So in answer to your querie re warranty
THEY WILL TRY IT ON
and not honour their warranty - if the do get straight onto the chip supplier and let them argue and noww I am glad I selected the DP Chip as I know their techs will argue black and blue with Nissan but in the end someone has to pay for warranty issues but it aint gunna be me
Sorry if this seems like I am rambling on but was trying to keep it as shor tas possible
Cheers
BOXXY